How not to lose bonuses when changing the level
Introduction
Moving to a higher or lower VIP level is often accompanied by recalculation of bonuses and resetting savings. In order not to lose valuable things on the account - freespins, cashback and comp glasses - it is important to plan each action in advance and take into account all the technical and regulatory nuances.
1. Learn how to transition levels
Automatic point recalculation
Many casinos automatically recalculate comp points when moving up or down.
Terms of "freezing" bonuses
Find out how many days after the transition, your old bonuses (freespins, cashback pool) remain active.
Conditions for the vager
Often a new level is superimposed by another vager; compare it in advance in order to have time to win back old bonuses.
2. Control of bonus validity
1. Create a list of active bonuses
Mark the receipt date, amount, vager and expiration date.
2. Automatic reminders
Set notifications 5-7 days before the end of each bonus.
3. Wagering priority
Play bonuses with the most serious vager first in order to be in time before they are canceled.
3. Correct conversion of comp points
Best moment to share
Convert before switching if the new rate is worse: exchange old comp points at the old, better rate.
Step-by-step conversion
Make multiple small exchanges if the casino has limits on the conversion amount at one time.
Clarification with manager
1-2 days before the upgrade, ask if the old exchange rate remains and how quickly the transaction is carried out.
4. Working with cashback and bonus pools
1. Transfer of accumulated cashback
Check whether the balance of the accumulated cashback is paid immediately or whether it is canceled when you go down.
2. End of calculation period
If cashback is counted monthly, wait until the end of the billing period before changing the level.
3. Manual issue request
When moving down, ask the manager to pay the remaining cashback "ahead of schedule."
5. Interaction with VIP Manager
Advance notice
Inform the manager about the planned transition and ask for instructions on how to save bonuses.
Confirmation of agreements in writing
Ask the manager to send the conditions for switching to chat or e-mail: the validity time of old bonuses, exchange rate, cashback rules.
Recording answers
Save all messages: this will help challenge the loss of bonuses when the system crashes.
6. Downgrade Procedure
1. Complete all active bids
Stop playing at least 24 hours before the demotion to eliminate accounting errors.
2. Convert comp points
Exchange all accumulated points at the old rate.
3. Get cashback balance
Wait for the settlement period or request an early payment.
4. Work out freespins
Use all freespins with a smaller wager before the transition.
7. Escalation Procedure
Maintain minimal activity
Place a small bet after the upgrade to confirm the transition and activate new bonuses.
Get new privileges
24-48 hours after the upgrade, check your personal account: whether new freespins and cashback are charged.
Check the status of old bonuses
Make sure that old rebates are not automatically voided early.
Conclusion
Changing the level of the VIP program is a sensitive moment: without careful preparation, you risk losing valuable bonuses and cashback. A clear action plan: studying the regulations, monitoring the deadlines, timely conversion of comp points and interaction with the manager - guarantees the preservation of all savings and a smooth transition between statuses.
Moving to a higher or lower VIP level is often accompanied by recalculation of bonuses and resetting savings. In order not to lose valuable things on the account - freespins, cashback and comp glasses - it is important to plan each action in advance and take into account all the technical and regulatory nuances.
1. Learn how to transition levels
Automatic point recalculation
Many casinos automatically recalculate comp points when moving up or down.
Terms of "freezing" bonuses
Find out how many days after the transition, your old bonuses (freespins, cashback pool) remain active.
Conditions for the vager
Often a new level is superimposed by another vager; compare it in advance in order to have time to win back old bonuses.
💡Action: Find the "Navigate through levels" section in the VIP program rules and record all dates and indicators.
2. Control of bonus validity
1. Create a list of active bonuses
Mark the receipt date, amount, vager and expiration date.
2. Automatic reminders
Set notifications 5-7 days before the end of each bonus.
3. Wagering priority
Play bonuses with the most serious vager first in order to be in time before they are canceled.
💡Tip: use color coding in the table: red - terms <5 days, yellow - <15 days.
3. Correct conversion of comp points
Best moment to share
Convert before switching if the new rate is worse: exchange old comp points at the old, better rate.
Step-by-step conversion
Make multiple small exchanges if the casino has limits on the conversion amount at one time.
Clarification with manager
1-2 days before the upgrade, ask if the old exchange rate remains and how quickly the transaction is carried out.
💡Action: Lock in the current conversion rate and check if it changes after the level change.
4. Working with cashback and bonus pools
1. Transfer of accumulated cashback
Check whether the balance of the accumulated cashback is paid immediately or whether it is canceled when you go down.
2. End of calculation period
If cashback is counted monthly, wait until the end of the billing period before changing the level.
3. Manual issue request
When moving down, ask the manager to pay the remaining cashback "ahead of schedule."
💡Tip: Always save a screenshot or PDF version of your cashback history before going.
5. Interaction with VIP Manager
Advance notice
Inform the manager about the planned transition and ask for instructions on how to save bonuses.
Confirmation of agreements in writing
Ask the manager to send the conditions for switching to chat or e-mail: the validity time of old bonuses, exchange rate, cashback rules.
Recording answers
Save all messages: this will help challenge the loss of bonuses when the system crashes.
6. Downgrade Procedure
1. Complete all active bids
Stop playing at least 24 hours before the demotion to eliminate accounting errors.
2. Convert comp points
Exchange all accumulated points at the old rate.
3. Get cashback balance
Wait for the settlement period or request an early payment.
4. Work out freespins
Use all freespins with a smaller wager before the transition.
7. Escalation Procedure
Maintain minimal activity
Place a small bet after the upgrade to confirm the transition and activate new bonuses.
Get new privileges
24-48 hours after the upgrade, check your personal account: whether new freespins and cashback are charged.
Check the status of old bonuses
Make sure that old rebates are not automatically voided early.
Conclusion
Changing the level of the VIP program is a sensitive moment: without careful preparation, you risk losing valuable bonuses and cashback. A clear action plan: studying the regulations, monitoring the deadlines, timely conversion of comp points and interaction with the manager - guarantees the preservation of all savings and a smooth transition between statuses.
